How To Manage A Sales Team
Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. It is important for a leader to take the appropriate measures to ensure that the sales team achieves their target.
You should ensure that you are an approachable person. There will be times where you will need to hold your sales team members and yourself accountable for our actions and statement.
Anew manager will often make mistakes. You should acknowledge that you sometimes go wrong and admit that to your team. Avoid behaving like you have solutions to all problems, some members of the team will try to come up with problems so that they can see you solve them. As manager you can easily create a bond of mutual respect with your team if you create transparency between you and your team.
One pitfall you might fall especially if you were previously a salesperson is that of giving directions to the team members. You would be making an effort to direct them to the direction you perceive as the best for the situation you are in. However, directing your team members on regular basis will hinder them from coming up with unique solutions to the challenges they are going through. You will not be building a sales team rather you will be building clones of yourself.
You might think that cloning yourself is a great idea because you have succeeded, however, it might be a trap. A the team that has unique solutions to the same problem would function better. To effectively manage your sales team, you can use some styles. Each of these styles has a have a place and time to use them.
Consultative approach is one of the approaches you can use when faced with a challenge. Consult from your team members on what you should do. Do no tell them. See what their views about a situation, customer or account are. Know how your team want to go about the problems they are facing and how they want you to help them.
At first, the members of the sales team might be surprised by the way you are carrying out your management, and they might not respond appropriately at first. If your predecessor was a directive manager, this will undoubtedly happen. However, keep encouraging them to feel free and come up with solutions to challenges they are facing. With time, you will not only see how they think and operate but also you will have helped them to develop problem-solving skills and this make them appreciate your work.